IMPORTANT BOOKING INFORMATION  

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• WE DO NOT OFFER DIRECT BILLING TO ANY INSURANCE COMPANIES.
   

• FREE CANCELLATION UP TO 24HRS BEFORE YOUR APPOINTMENT. 100% OF THE SERVICE FEE WILL BE CHARGED FOR NO SHOWS OR LATE CANCELLATIONS. 
   

• ADD RESERVATION NOTES IF YOU WISH TO SEE A CERTAIN THERAPIST OR MAKE AN INSURANCE CLAIM. THERAPIST ASSIGNMENT IS SUBJECT TO CHANGE WITHOUT PREFERENCES INDICATED IN THE NOTES. 
   

• DEPENDING ON YOUR PREFERENCES, WE MAY BE REQUIRED TO RESCHEDULE YOUR APPOINTMENT TO MEET YOUR REQUEST.  WE APPRECIATE YOUR UNDERSTANDING AND FLEXIBILITY AS WE STRIVE TO ENSURE THE BEST EXPERIENCE FOR YOU.

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• A 2%  SURCHARGE WILL BE ADDED TO ALL SERVICES ON GOVERNMENT HOLIDAYS.
   

• A 2.5% FEE WILL BE ADDED TO ALL CARD PAYMENTS. THERE IS NO FEE TO PAY BY CASH OR E-TRANSFER.​​​​

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