*Updated 14th January 2021

COVID-19 PROCEDURES

Following the easing of Alberta government COVID-19 restrictions for personal & wellness businesses, we're excited to announce we are

 OPEN for massage services, add-ons & Reiki

No referral necessary

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The health and safety of our clients and staff is our top priority at Cedar & Sage Co., therefore we have implemented the following changes to our appointment procedures:
1. If you are exhibiting any symptoms of COVID-19, have travelled outside Canada in the last 14 days (including USA), or have been in contact with someone with a confirmed or presumptive case of COVID-19, you must cancel your appointment. 

2. You must wear a mask to your appointment.  Masks are mandatory in all indoor public spaces in Banff. This must be worn at all times in the spa, properly covering the nose and mouth. As per the updated Town of Banff Bylaw 436, face coverings such as scarves, bandanas, neck gaiters etc. are not suitable - you must wear a fitted mask.  If you arrive without one, you will be given a surgical mask and are required to wear it for the duration of your visit.

3. Our staff will be wearing surgical masks whilst in the spa, as well as practicing excellent hand hygiene before, during and after each appointment. 


4 Hand sanitizer will be available at the spa entrance as well as at designated cleaning stations throughout the spa. We ask that every client sanitizes their hands upon arrival, and after using the washroom.

5. Additional cleaning procedures will be implemented throughout the spa, yoga lounge and treatment rooms, including regular disinfecting of public surfaces such as benches, doorknobs, pens, payment machines, etc.  Our usual cleaning procedures, including thorough sanitization of sheets and towels before re-use, will remain in place.

6. We ask that you always maintain 2 metres social distance from other clients and our staff where possible - if the front desk area is busy when you arrive, please wait outside a moment for the previous clients to leave before entering.  If the desk is busy when you come out of your treatment, we have space in our yoga lounge for you to wait. 

7. An intake form including COVID-19 screening questions will be emailed out before each appointment. We ask that every client complete these questions before coming in. 

8. Our staff will be monitoring their own health closely, and will be directed to stay home if they exhibit any symptoms. 

 

9. In accordance with Alberta COVID-19 public health restrictions,  we are not currently offering couples massages in the same room. We can still book you at the same time, but you will be in separate rooms. 

10. We are not currently offering the mini-facial add-on, saunas, or showers. All other spa services can be booked as usual.

11. Yoga  cannot be booked at this time due to Alberta government public health restrictions mandating that masks must be worn for the whole duration of the class. While we absolutely support the use of masks, wearing them throughout a yoga class would significantly detract from the experience, and thus we have decided to wait until restrictions ease further to resume yoga classes.

12. Individual retreats can be booked, but no group retreats at this time, as treatments must be one-on-one only.

12. Effective Friday 27th November 2020 until further notice, we will be operating on an APPOINTMENT ONLY basis - no walk ins will be permitted. 

We are incredibly grateful to all of our clients for your continued support during these challenging times, and we can't wait to welcome you back into the spa!