Appointments can be booked online up to 24 hours prior to the appointment time. For same day appointments and availability enquiries, CALL The Lounge @ (1) 403-985-2200.
*Due to COVID-19 restrictions, we are not currently offering couples massages, saunas, showers, mini-facials, yoga, reiki, meditation or retreats until further notice. All other spa services are available. If you are coming with your partner you can book at the same time but will be in separate rooms.
**IMPORTANT NOTE: If you plan to make an insurance claim, please ensure you select one of our therapists with RMT listed under their name. If you do not select an RMT, you will not be able to claim**
Please leave a valid phone number for us to contact you. A credit card is required to hold all bookings. Your appointment will be held for 24 hours without a credit card.
If you do not have a credit card you can pre-pay for your appointment via E-Transfer to firstname.lastname@example.org.
The amount will be refunded if you cancel with 24 hours notice.
Please be advised that to cancel any spa appointment we require a 24 hours notice to avoid being charged the cancellation fee. Credit cards will be requested by the Lounge for every booking made. For all Massage Therapy appointments cancelled with less than 24 hours' notice, or should the appointment be "skipped", you will be charged a 50% rate of the service you were booked for.
For groups of more than 4 or retreat reservations we require 72 hours' notice for cancellations.